terms & conditions

Terms & Conditions Introduction

Agreement to Terms

Data Protection and Privacy

Website Access Guidelines

• Permissible Activities: You may browse, download, and print content from the website for personal use. You are also permitted to share website content on social media platforms provided that the content remains intact and unmodified.

• Engage in any activity that is illegal or infringes on the rights of others.

• Transmit software viruses or any other malicious code designed to interrupt, destroy, or limit the functionality of any computer software or hardware.

• Harvest or otherwise collect information about others, including email addresses, without their consent.

• Modify, adapt, translate, or reverse engineer any portion of the website.

• Use any robot, spider, site search/retrieval application, or other automated device to retrieve or index any portion of the website.

Overview of Services Offered

• Handcrafted Chocolates: We make a variety of delicious, artisan chocolates, including truffles, caramels, and chocolate-covered treats.
• Chocolate Retail: Our chocolates are available for sale both in-store and online. Whether you're looking for a treat for yourself, a gift for someone special, or a custom box for an event, our shop has something for everyone.
• Lunch and Dinner Service: Our kitchen serves a variety of freshly prepared lunch and dinner options. From savory small plates to hearty mains, our menu offers something for everyone.
• Dine-in Experience: Enjoy the perfect combination of sweet and savory with our relaxing dine-in space. Whether you're stopping by for a quick coffee and dessert, or staying for a full lunch or dinner, we provide a cozy atmosphere to make your experience enjoyable.

Accountability and Compliance

• Accurate Information: You must provide true, accurate, current, and complete information about yourself as prompted by our website's registration forms. Maintaining and promptly updating this information to keep it true, accurate, current, and complete is also required.
• Lawful Use: You agree to use the website and any services offered in a manner consistent with all applicable local, county, national, and international laws and regulations. You must not use the website for any illegal or unauthorised purposes that may violate any right of any party.

Assurance Limitations

• All services and information on our website are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.
• We do not warrant that the content provided will meet your requirements, or that the service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service.
• Any advice or information, be it oral or written, obtained by you from us or through the service shall not create any warranty not expressly stated in these terms.
• We make no warranty regarding any goods or services purchased or obtained through the website or any transactions entered into through the website, especially concerning any third-party websites or services linked to our website.

User Liability Coverage

• You agree to indemnify, defend, and hold harmless Chocolate Room, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the website from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions.
• In the event of a claim against us, we reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You must cooperate with us in asserting any available defenses.
• This includes, but is not limited to, legal actions arising from your unauthorised use of intellectual property, your violation of legal rights of others, or your non-compliance with applicable laws.

Risk and Responsibility Acknowledgment

• Chocolate Room will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of, or the inability to use, our services or website. This includes but is not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
• In cases where Chocolate Room is found liable for any damages, the liability shall be limited to the amount you paid, if any, for services through the website during the month prior to the action giving rise to the liability.
• We do not guarantee that the information provided on the website is complete, accurate, or up-to-date. The materials are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Adaptation and Modification

Resolving Issues Efficiently