We aim to ship orders within 1-2 business days. Depending on your location, your chocolates should arrive in 3-5 business days. You'll receive an email with tracking information once your order is on its way!

We take special care to package your chocolates to maintain their quality. During warmer weather, we include cooling packs to ensure they arrive in perfect condition.

If you need to adjust your order, please contact us as soon as possible. We’ll do our best to accommodate changes before your order ships.

If anything doesn’t seem right, let us know right away! Contact us and we’ll be happy to help fix any issues with your order.

We offer a range of chocolates, including vegan and gluten-free options. If you have special dietary requirements, please reach out to us and we’ll do our best to accommodate you!

Yes, we do! Our chocolate shop is the perfect venue for afternoon teas, fizzy fridays, and other special occasions. You and your guests can enjoy a cozy atmosphere surrounded by delicious treats and lovely food. We also offer a range of tasting experiences to make your event extra special!

Due to the perishable nature of our chocolates, we’re unable to accept returns. However, if there is an issue with your order—such as receiving the wrong product or if your chocolates arrive in poor condition—please reach out to us as soon as possible. We’ll make things right!

If your plans change, we understand! You can easily cancel or modify your reservation by giving us a call. We kindly ask that you let us know at least 24 hours in advance so we can accommodate other guests who may want to visit.